Refund Policy
Refund & Cancellation Policy
Thank you for shopping at Aviaka Prints. Please read this policy carefully.
1. Customised Products
Due to the nature of customised products, we do not offer refunds or exchanges once a product has been printed with your specific design, unless the product is defective or damaged upon arrival.
2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at [email protected] or via WhatsApp at +91 83697 32823 with:
- Your Order ID
- Clear photos of the damage/defect
Upon verification, we will process a replacement or a refund at no extra cost.
3. Cancellations
Orders can only be cancelled if production has not yet started. Since we offer express 48-hour delivery, production often begins within hours of order placement. Please contact us immediately if you wish to cancel.
4. Refund Process
Approved refunds will be credited back to your original payment method within 7-10 working days.